Terms of service
TERMS OF SERVICE
Last Updated: September 29, 2026
OVERVIEW
Welcome to NuLife Kicks. The terms “we,” “us,” and “our” refer to 'NuVentures LLC' DBA NuLife Kicks. NuLife Kicks operates this website and online store, including all related information, content, features, tools, products, and services offered through the website (collectively, the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.
By visiting our website, placing an order, creating an account, or otherwise using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use our Services.
SECTION 1 — ELIGIBILITY AND ACCOUNT INFORMATION
By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence or that you have permission from your parent or legal guardian.
You agree to provide current, complete, and accurate information when making purchases or creating an account.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.
SECTION 2 — PRODUCTS AND PRODUCT INFORMATION
NuLife Kicks makes reasonable efforts to accurately display and describe our products. However, packaging, colors, product appearance, components, and other characteristics may vary slightly from photographs or descriptions displayed online.
Product descriptions, pricing, packaging, availability, and specifications may be changed at any time without notice.
We reserve the right to discontinue products or limit product quantities at our discretion.
SECTION 3 — SHOE CARE PRODUCTS AND RESULTS
NuLife Kicks products are designed for sneaker and footwear care. Results may vary depending on the age, condition, construction, color, material, previous treatments, stains, oxidation level, and prior damage of the item being treated.
Customers are responsible for reviewing product instructions and determining whether a product is appropriate for the material being treated.
Unless expressly identified as compatible, products should not be used on suede, nubuck, dyed materials, delicate materials, or other materials that may be sensitive to moisture, cleaning agents, agitation, or UV exposure.
We recommend testing products on a small, inconspicuous area before treating an entire shoe or item.
NuLife Kicks is not responsible for damage caused by improper application, failure to follow product instructions, use on incompatible materials, excessive product application, excessive scrubbing, improper UV treatment, or modification or misuse of our products.
SECTION 4 — UV TREATMENT
Certain NuLife Kicks products may be designed to work in conjunction with UV light or sunlight.
UV treatment times are estimates and results can vary significantly based on UV intensity, distance from the light source, exposure time, shoe material, environmental conditions, and the severity of oxidation or discoloration.
Customers are responsible for monitoring items during UV treatment and following the instructions provided with the applicable product.
SECTION 5 — ORDERS
Submitting an order constitutes an offer to purchase products from NuLife Kicks.
An order is not considered finally accepted until payment has been successfully processed and the order has been accepted by NuLife Kicks.
We reserve the right to refuse, limit, hold, or cancel any order at our discretion, including orders that appear fraudulent, unauthorized, automated, abusive, incorrectly priced, or otherwise inconsistent with normal customer purchasing activity.
If an order is canceled after payment has been captured, any applicable refund will be issued to the original payment method.
SECTION 6 — FRAUD, BOTS AND UNAUTHORIZED ORDERS
Customers may not use automated systems, bots, scripts, agents, fraudulent payment information, stolen payment credentials, or other unauthorized methods to access our Services or place orders.
We reserve the right to cancel orders that we reasonably believe are associated with fraud, card testing, payment abuse, bots, automated purchasing activity, unauthorized transactions, or attempts to circumvent store security or purchasing restrictions.
We may restrict or block accounts, email addresses, IP addresses, payment methods, or other identifiers associated with suspected abuse where permitted by applicable law.
This supplements the automated-access restrictions already contained in our prohibited-use provisions. Pasted markdown
SECTION 7 — PRICING, PROMOTIONS AND BILLING
Prices, promotions, discounts, and offers may change without notice.
The price charged will generally be the price displayed when the order is submitted, subject to correction of errors.
Unless otherwise stated, prices do not include applicable taxes, shipping charges, customs duties, or other charges.
Discount codes and promotions may be subject to additional conditions and may not be combined unless specifically stated.
We reserve the right to correct pricing, promotional, inventory, or listing errors and to cancel affected orders when reasonably necessary.
SECTION 8 — SHIPPING AND PROCESSING
Orders are subject to our posted processing times.
Processing times and carrier transit times are estimates and are not guaranteed delivery dates.
Once an order has been transferred to a shipping carrier, delays caused by the carrier, weather, customs, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control may affect delivery.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
SECTION 9 — INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for reviewing their shipping information before completing checkout.
NuLife Kicks is not responsible for delays, failed deliveries, returned packages, or additional shipping expenses resulting from incorrect, incomplete, or outdated addresses supplied by the customer.
If an order is returned to us because of an incorrect or incomplete customer-provided address, the customer may be responsible for reasonable additional shipping charges before the order is reshipped.
SECTION 10 — LOST, STOLEN OR DAMAGED PACKAGES
Claims involving lost, stolen, damaged, or missing shipments may be subject to the policies of the applicable shipping carrier and any shipping-protection service purchased with the order.
Customers should contact NuLife Kicks promptly after discovering a shipping issue so that we can determine the appropriate next steps.
Shipping protection, when offered, is intended to accompany an eligible merchandise order and is not offered as a standalone merchandise product.
SECTION 11 — RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, exchanges, and order cancellations are governed by our posted Refund Policy.
Please review your order carefully before completing checkout. Because orders may enter processing quickly, we cannot guarantee that cancellation or modification requests can be accommodated after an order has been submitted.
Approved refunds are generally returned to the original payment method. Processing times after a refund is issued depend on the customer's financial institution and payment provider.
SECTION 12 — INTELLECTUAL PROPERTY
All content associated with NuLife Kicks, including our names, logos, trademarks, product names, product formulations to the extent protected by applicable law, graphics, photographs, videos, written content, packaging designs, advertising materials, and website content, belongs to NuLife Kicks or its applicable licensors.
You may not reproduce, copy, distribute, modify, sell, exploit, or use our intellectual property for commercial purposes without prior written authorization.
SECTION 13 — THIRD-PARTY SERVICES
Our Services may contain integrations, applications, payment processors, links, or services provided by third parties.
We do not control all third-party services and are not responsible for their independent practices, availability, policies, or content.
Your use of third-party services may also be governed by the applicable provider's terms and privacy policies.
SECTION 14 — SHOPIFY
NuLife Kicks is powered by Shopify, which enables us to provide our online Services.
However, purchases made from our store are transactions directly between the customer and NuLife Kicks.
Shopify is not the seller of NuLife Kicks products and is not responsible for the products purchased from NuLife Kicks.
This maintains the Shopify relationship language included in the template you provided. Pasted markdown
SECTION 15 — PRIVACY
Personal information collected through our Services is handled according to our Privacy Policy.
Because our store is hosted by Shopify, certain information may also be processed by Shopify and other service providers necessary to operate our store, process payments, fulfill orders, provide customer support, prevent fraud, and provide other Services.
SECTION 16 — CUSTOMER REVIEWS AND CONTENT
If you submit reviews, photographs, videos, comments, testimonials, suggestions, or other content to NuLife Kicks, you represent that you have the right to provide that content.
Unless otherwise prohibited by law, you grant NuLife Kicks permission to use, reproduce, publish, display, and distribute submitted content for purposes related to operating and promoting our business.
You may not submit content that violates another person's intellectual property, privacy, publicity, or other legal rights.
SECTION 17 — PROHIBITED USES
You may not use our website or Services:
- For unlawful or fraudulent purposes;
- To violate applicable laws or regulations;
- To infringe intellectual property rights;
- To transmit malicious software;
- To collect information about other users without authorization;
- To spam, phish, scrape, or interfere with the operation of the website;
- To conduct card testing or unauthorized payment activity;
- To circumvent purchase limits or security controls; or
- To use bots, scripts, automated systems, or similar technologies in violation of our policies or applicable law.
We reserve the right to restrict or terminate access to our Services when these Terms are violated.
SECTION 18 — ERRORS AND INACCURACIES
Our website may occasionally contain typographical errors, incorrect prices, inaccurate descriptions, inventory discrepancies, promotional errors, or other inaccuracies.
We reserve the right to correct these errors, update information, or cancel affected orders when reasonably necessary, including after an order has been submitted.
SECTION 19 — DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE, SERVICES, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” EXCEPT FOR WARRANTIES THAT CANNOT LEGALLY BE DISCLAIMED.
WE DO NOT GUARANTEE THAT EVERY PRODUCT WILL PRODUCE IDENTICAL RESULTS FOR EVERY SHOE, MATERIAL, STAIN, OR CONDITION.
Nothing in these Terms excludes or limits consumer rights or warranties that cannot legally be excluded.
SECTION 20 — LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NULIFE KICKS AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
SECTION 21 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless NuLife Kicks and its affiliates, officers, employees, contractors, service providers, and licensors from third-party claims arising from your material violation of these Terms, violation of applicable law, or infringement of another person's rights.
SECTION 22 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and severed where necessary without affecting the validity of the remaining provisions.
SECTION 23 — GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by applicable federal law and the laws of the state in which NuLife Kicks is headquartered, without limiting any consumer protections that apply under applicable law.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms periodically by posting the revised Terms on our website.
Where required by law, we will provide appropriate notice of material changes.
The version posted on our website will identify the most recent revision date.
SECTION 25 — CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
NuVentures LLC DBA NuLife Kicks
Email: inquiry@nulifekicks.com
Website: nulifekicks.com